Student life
Academic learning is the key to success, but learning outside the classroom is equally valuable. We encourage our students to make friends, have fun and fully embrace all aspects of New Zealand.
Student services
We encourage good study habits and provide personalised support. Each student is assigned a tutor who offers regular guidance, tracks progress, and helps overcome challenges.
Transport and practical support
UP International College New Zealand offers full arrival support — from airport pickup to helping with transport, banking, and settling in on your first day.
Orientation
Orientation Day is your official welcome to UP International College New Zealand. Meet your teachers and classmates, tour the campus, and choose your subjects. Bring your physical passport, valid visa, and insurance to complete enrolment. Your provider will confirm the schedule around two weeks prior.
Our team
Support is provided from the moment you contact us, to enrolling in a course and throughout your studies. We are here to offer you help, both in person and online, so that your student life is happy and rewarding.
Learner Success Team
You can visit our friendly Learner Success Team in person or email them for assistance with practical and personal challenges.
E: learnersuccess@up.education
24/7 Emergency Phone: +64 21 597 135
Administrative Service Support
Administrative Services Team staff help students with accommodation, health, course guidance and pathway options, as well as administration issues such as visa renewals, banking and insurance.
E: adminservices@up.education
Care & wellbeing
Personal wellbeing is essential for academic and personal achievement, especially when studying in a new country. At UP International College New Zealand, we do everything we can to support and care for our international students.
Professional, experienced staff
Our caring, experienced staff support international students in all aspects of study and life. We follow the New Zealand Ministry of Education’s Code of Practice and are regularly reviewed by NZQA to ensure high standards of care.
Coping with a new culture
Adjusting to a new culture takes time. Our homestay families, tutors, and support staff are here to help, and students can join social, cultural, and religious groups for extra support and connection.
Personalised care and attention
We support students’ wellbeing and academic success by helping with practical matters like visas, insurance, accommodation, and banking through our International Centre—a helpful hub for life in New Zealand.
Social programmes
At UP International College New Zealand, students can enjoy a range of fun activities beyond the classroom—sports, excursions, competitions, crafts, cooking and more—all designed to help them connect and explore new interests.
Sports and hobbies
Basketball and badminton are run after school at the YMCA gym, close to to UP International College. We also offer classes in photography, yoga, and cooking. Class numbers are limited, and students may need to pay a small charge for some activities.
Competitions, tournaments and excursions
UP international College runs a student video competition, a chess tournament, movie nights and special theatre visits. Students choose from a range of activities including tramping, craft groups and cultural activities. We also offer group excursions to local attractions.
